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Education > Understanding, Experience and Expertise |
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Higher Education
NetSpot understands the culture of universities and is sympathetic
to their mission. Our familiarity with the sector sets us apart
from many organisations and enables us to form highly effective
working relationships with universities, both at a management level
and at a technical level.
NetSpot’s Managing Director, Allan Christie,
provides leadership in the area of online education and training
and other advanced applications of the Internet. He is a Fellow
and current member of the Executive of the Australasian Society
for Computers In Learning In Tertiary Education (ASCILITE). Allan
has been invited to join numerous review panels for national/international
conferences and granting bodies. He has undertaken numerous consultancies
for national organisations and published widely, presenting more
than 40 papers at International and National conferences in the
broad area of educational technology over the last 15 years.
Featured Client – ACU National
Towards the end of 2002, ACU National (ACU) made a
strategic decision to adopt WebCT (now Blackboard CE) nationally across
its five campuses. ACU also made a decision to seek external hosting
and management of Blackboard CE and appointed NetSpot as their provider. NetSpot was involved in the migration
of courses, setup of course request procedures for staff, the implementation,
management and operation of a Help Desk for both students and staff
and the integration of Blackboard with ACU’s Student Management
System, SunGuard SCT Banner.
NetSpot provides a comprehensive solution
for ACU and has enabled the university to dramatically increase
adoption of Blackboard from 30 staff and 80 courses in 2002, to
over 150 staff and 1000 courses in 2007. Over 12,000 students at
ACU use Blackboard on a regular basis.
NetSpot has worked closely with ACU’s
Student Systems and IT services to ensure tight integration between
CE and the Student Management System, but also to ensure that
NetSpot runs an effective Help desk that routes requests appropriately
and resolves issues in as short a time as possible.
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