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Managed Hosting is a cost effective way to reduce the time and risk associated with implementing or transitioning to a new platform.
Through our partnership with Echo360, NetSpot is able to offer education organisations managed hosting of the EchoSystem platform with service guarantees to meet the round-the-clock availability expectations of students. NetSpot's Echo360 Managed Hosting service enables organisations to:
- Gain access to NetSpot's high performance streaming media infrastructure;
- More easily scale storage and processing to meet demand;
- Manage change and risk;
- Maintain focus on core activities, and;
- Manage cost.
NetSpot is an established eLearning partner for education institutions in Australia and has extensive experience implementing and supporting enterprise level deployments of eLearning systems. This expertise can dramatically reduce implementation time and supports best practice service delivery from the first day of production deployment.

Echo360 provides blended learning and lecture capture solutions that record the classroom experience, including the presentation, instructor's voice and optional video. Students can access their digital course materials on computers and mobile devices anytime, and collaborate in an online social environment. More than 60 percent of Australianuniversities have widely deployed Echo360 in their lecture theatres and classrooms, many capturing over 1,000 hours of teaching each week.
"We've been hosting our Moodle environment with NetSpot for the past few years and would have liked to have had this service available as an option when we first deployed the EchoSystem platform in 2009. Both Echo360 and NetSpot are great eLearning service partners and I'm sure that this sort of collaborationwill lead to more interesting integrated services for the education community."
Dr Alan Arnold, Program Leader, Learning Technologies and Environmentsat the University of Canberra.
NetSpot provides a collection of hosting packages to meet the needs of organisations based on their volume of usage or location on the EchoSystem deployment journey.
Enterprise Hosting
The Enteprise Hosting package is designed for large institutions, typically universities or other large organisations, where the lecture capture services is a critical component of the institutions blended learning offering and there is a history of large scale usage. For these institutions, NetSpot and Echo360 jointly engage with the relevant stakeholders to scope the hosting requirements based on previous usage volumes and growth and projected service requirements.
- Storage requirements determined during scoping workshop
- Multi-year contracts will typically be negotiated
- Appointment of service delivery manager responsible for technical support resolution, upgrades and usage reporting/profiling
- Disaster recovery (optional)
- Extended help desk (optional)
Premium Hosting
The Premium Hosting package is designed for organisations performing up to 10 hours of capture per week. These organisations will typically have just a few EchoSystem venues installed and/or have a small number of users actively using the Echo360 Personal Capture application.
- Up to 200GB of storage space
- Subscriptions are renewable on a yearly basis
- Additional storage charged per GB
Pilot Hosting
The Pilot Hosting package is designed for organisations using EchoSystem for
the first time and undertaking small-scale trials or pilots with a few users to determine the suitability of the application for their organisation.
- Up to 60GB of storage space
Elements common to all packages
- Enterprise standard server and network infrastructure
- Application upgrades and security patches
- High performance storage
- Hosting in high availability Australia-based data centre
- AARNet connectivity
- Network / Database and System Administration
- 24x7 Monitoring & Response
- Fault Reporting

NetSpot is an official Echo360 hosting partner.
NetSpot operates an extended hours help desk for both students and staff. It is available via a national free-call number or email and is operated within Australia.
Further Information
Please visit the Echo360 website for more information regarding the Echo360 product visit
http://echo360.com/
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